Email yupsoulmusic@gmail.com. Tell us what you were doing and what happened instead — a screenshot saves a round trip.
A reading takes twenty to forty seconds. If the screen has been waiting longer, close the app and open it again: the reading is stored on our side and appears in your diary. If it is still missing, write to us and we will either run it again or return what you paid.
Purchases go through the App Store, and access opens as soon as Apple confirms the payment — usually within a minute. If it did not, send us the date of the purchase and we will find it. Refunds for App Store purchases are handled by Apple: reportaproblem.apple.com.
Your dream text is sent to the model that writes the reading, and the reading is stored in your diary so you can come back to it. We do not publish your dreams and do not show them to other people. Details are in the Privacy Policy.
Write to us from the address you signed in with, or use Sign in with Apple's hidden email — we will find the account by it. Everything is deleted within seven days: dreams, readings, diary, purchase history.
No. The app is a tool for self-knowledge — it reads the language of your own dreams. It does not diagnose, does not treat and does not replace a specialist. If life feels heavy, please talk to a doctor or a therapist.